At Luxury Derm Clinic, patient trust and confidentiality are the cornerstones of our aesthetic practice. We are committed to safeguarding the personal and medical information you entrust to us. This Privacy Policy details how we collect, use, store, and protect your data across our website and clinical systems.
1. Information We Collect
We collect information necessary to provide you with bespoke clinical treatments and a seamless online booking experience. This includes:
- Personal Identifiers: Your full name, contact number, email address, and physical address.
- Medical & Skin Data: Clinical history, skin type assessments, past treatments, contraindications, and pre/after photographs (collected during consultation or via online skin quiz tools with explicit consent).
- Booking & Technical Information: Preferred appointment dates, chosen services, transaction records, IP address, and website usage statistics via cookies.
2. How We Use Your Information
Your information is used strictly to uphold the highest standards of safety, customization, and clinical integrity:
- To personalize and execute bespoke treatment plans suited to your unique anatomy.
- To process, schedule, and confirm appointment bookings.
- To send important updates, post-care rituals, or answer inquiries via email or WhatsApp.
- To analyze website performance and refine our digital user experience.
3. Patient Confidentiality & Image Consent
We enforce strict medical confidentiality guidelines. Before-and-after photographs or diagnostic images are classified as sensitive clinical records:
No patient photographs, transcripts, or testimonials will ever be shared on our website, social media, or marketing materials without your explicit, written, and signed consent. All medical files are encrypted and restricted to authorized clinical staff only.
4. Data Security & Storage
We employ state-of-the-art security measures to protect your data from unauthorized access, loss, or alteration. All electronic records are stored on secure, cloud-based clinical platforms utilizing industry-standard encryption protocols. Payment transaction channels are fully compliant with standard secure socket layers (SSL) and payment gateway regulations.
5. Sharing Your Information
Luxury Derm Clinic does not sell, rent, or lease your personal information to third parties. We share data only with trusted service partners (such as database hosts or appointment management services) who operate under strict non-disclosure agreements and are dedicated to secure data processing. We may disclose information if required by law or to protect patient safety.
6. Your Rights
You hold complete control over your personal data. At any time, you have the right to:
- Access, review, or request a digital copy of your personal and medical records.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for marketing communications or promotional materials.
- Request the deletion of your non-clinical personal records (subject to local medical retention laws).
7. Contact Our Privacy Officer
If you have questions regarding this Privacy Policy, your data rights, or our clinical confidentiality standards, please contact us at:
Luxury Derm Clinic
1 Janaki Avenue, 4th Street, Abiramapuram, Chennai 600 018
Email: [email protected]
Phone: +91 62626 59595